Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Mailing address
• Email address
• Telephone number
• Date of birth
• Driver’s license information
• Property information
• Insurance policy information
• Payment information
• Claims history
• Other information necessary to obtain insurance quotes, issue policies, or service your insurance needs

We may also collect technical information automatically when you visit our website, including:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and similar technologies

How We Use Your Information

We use your personal information to:

• Provide insurance quotes
• Obtain underwriting information
• Place and service insurance policies
• Process policy changes and claims assistance
• Communicate with you regarding your insurance needs
• Respond to inquiries and customer service requests
• Improve our website and customer experience
• Comply with legal and regulatory obligations
• Prevent fraud and maintain the security of our services

How We Share Your Information

We do not sell your personal information.

We may share your information only when necessary with:

• Insurance carriers
• Managing general agencies (MGAs)
• Wholesalers and brokerage partners
• Licensed insurance producers
• Claims administrators
• Payment processors
• Technology vendors that support our business operations
• Government agencies or regulatory authorities when required by law

These parties receive only the information necessary to perform their services and are expected to protect your information appropriately.

SMS Communications

If you choose to receive text messages from Cornerstone West Insurance, we may use your mobile phone number to send appointment reminders, policy updates, service notifications, and other communications related to your insurance policies.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance your browsing experience. You may disable cookies through your browser settings; however, doing so may affect certain website features.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage is completely secure, we take commercially reasonable measures to safeguard the information entrusted to us.

Your Choices

You may contact us to:

• Request updates or corrections to your information
• Ask questions regarding our privacy practices
• Opt out of certain communications where permitted by law

Some information may need to be retained to comply with legal, contractual, or regulatory requirements.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us: